Privacy Policy for Regal Nails, Salon & Spa


Last Updated: September 17, 2025

1. Our Commitment to Your Privacy
Regal Nails, Salon & Spa (Richmond Hill) ("we," "us," "our") is dedicated to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information, in compliance with Canada's Anti-Spam Legislation (CASL) and the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect
We collect the information necessary to provide you with our services:

  • Identity and Contact Data: Your name, email address, and phone number.

  • Booking Data: Your appointment history and workshop enrollment details.

  • Transaction Data: Records of your payments for services and workshops.

3. How We Use Your Information: A Multi-Faceted Approach
Our use of your information is purpose-driven and aligned with the services you request from us.

A. For Salon Appointments (Transactional Communications):
When you book a standard salon service, we use your contact information to send you essential, non-promotional emails, including:

  • An immediate Appointment Confirmation.

  • An Appointment Reminder 24-48 hours before your visit.

B. For Educational Workshops (Educational & Transactional Communications):
When you enroll in one of our workshops, we use your contact information to send you specific, high-value emails related to that event:

  • An Enrollment Confirmation and Receipt.

  • A pre-workshop email detailing "How to Prepare" or what to bring.

  • A final Workshop Reminder before the event date.

C. For Marketing & Promotions (Consent-Based Communications):
We would love to keep you updated on our latest trends and offers, but only with your explicit permission.

  • We will only send you marketing emails if you have actively opted-in by ticking the consent checkbox on our website or booking platform.

  • These emails will include salon news, seasonal promotions (like our Q4 Halloween campaigns), and announcements for new workshops.

  • Every marketing email will contain a clear, one-click "Unsubscribe" link.

4. Your Consent (CASL Compliance)
By providing your information to book a service, you provide implied consent to receive transactional and educational emails directly related to that booking. For marketing emails, we will always obtain your express, opt-in consent. You can withdraw this consent at any time.

5. Data Sharing and Security
We will never sell or rent your personal information. We may share your data with trusted third-party service providers, such as our online booking platform (DashBooking), for the sole purpose of facilitating our services. We implement reasonable safeguards to protect your data.

6. Your Rights
You have the right to access the personal information we hold about you and to request corrections. To do so, please contact us directly.

7. Contact Us
If you have any questions about this Privacy Policy, please contact our salon.